Cookie Policy
This Cookie Policy explains how Let’s Heat uses cookies and similar technologies when you visit our website and how you can manage your preferences.
Your cookie choices
Cookies help websites operate correctly and may also help us understand how visitors use Let’s Heat .
Some technologies are needed for essential website functionality. Other cookies may only be used where legally permitted or after you have made the appropriate choice.
Where consent is required, you can reject non-essential cookies or change your preferences through the cookie controls available on our website.
Cookies at a glance
- Essential cookies help the website function securely.
- Functional cookies may remember preferences and selections.
- Analytics technologies can help us understand website performance.
- Advertising technologies may help us measure marketing effectiveness.
- You can manage non-essential cookies through our cookie controls where available.
1 What Are Cookies?
Cookies are small files or pieces of information that websites can store or access on your computer, smartphone, tablet or other device.
They can help a website recognise a browser or device and perform useful functions.
Cookies may be used to:
- Operate a website securely
- Maintain website sessions
- Remember preferences
- Remember selections
- Understand how a website is used
- Measure website performance
- Measure advertising performance
Similar technologies
Websites may also use pixels, tags, scripts, local storage and other technologies that perform similar functions.
For simplicity, this Policy generally refers to cookies and similar technologies collectively as “cookies”.
2 How Let’s Heat Uses Cookies
We may use cookies and similar technologies to:
- Keep our website secure
- Make website features work correctly
- Remember your cookie choices
- Support quotation forms
- Support online ordering and checkout
- Remember website preferences
- Understand how visitors use our website
- Measure website performance
- Identify technical problems
- Improve customer experience
- Measure advertising effectiveness
- Support advertising and remarketing where permitted
The technologies used on our website may change as we update our services and technology providers.
3 Strictly Necessary Cookies
Some cookies and similar technologies are necessary for important website functions.
They may be used for:
- Website security
- Fraud prevention
- Network management
- Remembering your cookie choices
- Maintaining secure sessions
- Operating quotation forms
- Shopping basket functions
- Checkout functionality
- Providing functions specifically requested by you
Blocking essential cookies through your browser may prevent parts of the Let’s Heat website from working correctly.
4 Functional & Preference Cookies
Functional cookies can help provide additional website features or remember choices you have previously made.
They may remember:
- Website preferences
- Form selections
- Display preferences
- Accessibility settings
- Previous choices
Whether consent is required depends on the particular technology, its purpose and applicable law.
5 Analytics & Performance Cookies
We may use analytics technologies to understand how visitors use our website and how well the website performs.
Information may include:
- Pages visited
- Time spent on pages
- How visitors arrived at our website
- Website interactions
- Device information
- Browser information
- Website errors
- General performance information
This information helps us understand what works well and where our website can be improved.
Where consent is legally required, relevant analytics technologies will only be activated following the appropriate choice.
6 Advertising & Marketing Cookies
We may use advertising technologies to understand how our marketing performs and to improve advertising campaigns.
These technologies may help us:
- Measure advertising conversions
- Understand whether an advertisement resulted in a website visit
- Measure campaign performance
- Create advertising audiences
- Support remarketing where permitted
- Reduce unnecessary repeated advertising
Where consent is required, advertising or tracking technologies will not be activated unless you have made the appropriate choice.
7 Third-Party Cookies & Services
Some features of our website may use services supplied by third parties.
Depending on the services currently enabled, these may include:
- Website analytics providers
- Advertising platforms
- Conversion measurement services
- Payment providers
- Website security providers
- Embedded content providers
- Customer communication systems
- Quotation and form technology
Google services
We may use Google services to understand website traffic, website performance and the effectiveness of advertising.
Advertising platforms
We may use online advertising platforms to promote Let’s Heat and measure campaign performance.
Where legally required, these services will operate in accordance with your cookie preferences.
8 Managing Your Cookie Preferences
Cookie settings
Where available, our cookie controls may allow you to:
- Accept cookies
- Reject non-essential cookies
- Select individual cookie categories
- Change your preferences later
Browser controls
Most browsers also allow you to view, remove, block or restrict cookies.
These controls can normally be found in the privacy or security section of your browser settings.
Blocking all cookies may prevent certain functions on Let’s Heat from working correctly.
Changing consent
Where we rely on consent, you can change or withdraw your preference using the cookie controls available on our website.
9 How Long Cookies Last
Session cookies
Session cookies generally operate only while your browser session remains open and may be removed when you close your browser.
Persistent cookies
Persistent cookies can remain on your device for a defined period or until you remove them.
The exact lifespan depends on the cookie, its purpose and the service that provides it.
Updates to this Cookie Policy
We may update this Cookie Policy when our website, technologies, service providers or applicable legal requirements change.
The latest version will be published on this page.
10 Privacy, Company Details & Contact
Privacy Policy
For more information about how Let’s Heat collects, uses and protects personal information, read: Privacy Policy
About Let’s Heat
LET’S HEAT SW LTD trading as Let’s Heat
Company number: 15798348
Connies House
Rhymney River Bridge Road
Cardiff
CF23 9AF
Email: hello@letsheat.co.uk
Telephone: 0330 174 6700
Questions about cookies?
If you have a question about our use of cookies or your cookie preferences, contact the Let’s Heat team.